Question 1

How do I track my order?

Accepted Answer

Once your order is shipped, you'll receive a tracking number via email. You can also view tracking details in your order history under 'My Orders'.

Question 2

What payment methods do you accept?

Accepted Answer

We currently accept Cash on Delivery (COD) for all orders across India. Online payment options including UPI, cards, and net banking will be available soon.

Question 3

How long does delivery take?

Accepted Answer

Standard delivery takes 5-7 business days. Metro cities may receive orders within 3-5 business days. You'll receive an estimated delivery date at checkout.

Question 4

Can I cancel my order?

Accepted Answer

Yes, you can cancel your order before it's shipped. Go to 'My Orders', select the order, and click 'Cancel Order'. Once shipped, cancellation is not possible.

Question 5

What is your return policy?

Accepted Answer

Items can be returned within 7 days of delivery if they are unworn, unwashed, and in original condition with tags attached. Visit our Returns page for details.

Question 6

Do you offer free shipping?

Accepted Answer

Yes! We offer free shipping on all orders above ₹2,999. Orders below this amount incur a flat shipping fee of ₹199.

Question 7

How do I use a coupon code?

Accepted Answer

Enter your coupon code in the 'Coupon Code' field at checkout and click 'Apply'. The discount will be reflected in your order summary.

Question 8

Are the product images accurate?

Accepted Answer

We strive to represent our products as accurately as possible. However, slight variations in color may occur due to screen settings and photography lighting.

Frequently Asked Questions